Director of Maintenance (Fleet)

Fleet Maintenance Manager

REPORTS TO:                                             

Vice President of Equipment                        

DIRECTS AND EVALUATES:

Division Maintenance Managers and Lead Technicians at all company divisions, and maintenance department administrative personnel.

INTERNAL RELATIONSHIPS

Division Managers and Service Center staff

EXTERNAL RELATIONSHIPS

Manufacturers, vendors, and trade associations

PURPOSE OF JOB

To contribute to the profitability of the company by managing the maintenance of equipment.  The Fleet Maintenance Manager is responsible for meeting the Company’s safety standards as well as adhering to the maintenance budget established at the beginning of each contract.  The Fleet Maintenance Manager is responsible for relations with vendors of services and equipment.   The Fleet Maintenance Manager participates in strategic, tactical, and operational planning.

PREFERRED QUALIFICATIONS

• 10 years of progressive experience in fleet maintenance management,
• Bachelors’ degree in: Business Administration, Engineering, or related field.
• Knowledge of fleet industry “best maintenance practices”, processes, systems, and methodologies.

ESSENTIAL JOB FUNCTIONS

1. Works effectively as a member of the management team

1. Maintains the highest standard of professionalism.
2. Understands and supports the company's Maintenance Philosophy.
3. Emphasis on improving productivity and reducing cost-per-mile.
4. Always striving towards “Being the Leader” in equipment safety.
5. Develops maintenance innovations.
6. Participates in developing bids and project designs.
7. Supports outsourcing when it promotes efficiency.
8. Creates and maintains metrics and reports (Dashboards) to ensure information is accessible and current to all affected employees.
9. Monitors equipment appearance and cleanliness.
10. Responsible for safe, clean, efficient, and productive shops.
11. Maintains highway equipment so that it meets FMCSA safety standards.
12. Oversee environmental regulations compliance.
13. Actively participates in the procurement and utilization of tires, supplies, parts, and materials.
14. Managing inventory of parts and supplies.
15. Analyzes financial impact of maintenance alternatives.
16. Develops, implements, and maintains systems to monitor cost of maintaining equipment in all types of service as well as TCM (Total Cost per Mile).

 B.Staffing: 

1. Actively participates in the selection and training of maintenance staff.
2. Oversees maintenance staffing needs of all projects to avoid under- and overstaffing.
3. Is responsible for scheduling of all maintenance projects. Establishes and meets deadlines.
4. Responsible for performance and salary reviews of direct reports. Oversees procedures for performance and salary reviews of other maintenance staff.
5. Training and Development: 
6. Responsible for training and development of maintenance staff.
7. Maintains Policy and Procedures Manual for maintenance department.
8. Learns new technologies and their application to Transystems.

 C.    Professional Qualities. 

1. Is punctual and conscientious about work hours and makes appropriate arrangements for vacations and special leave.
2. Maintains appropriate balance between work and personal life.
3. Maintains the highest levels of personal integrity and decorum in the conduct of assigned tasks and responsibilities.
4. Maintains an open mind concerning feedback.

KNOWLEDGE, SKILLS AND ABILITIES

CHARACTER TRAITS: dependable, responsible, creative, ambitious, insightful, and curious.  Self-confident without being arrogant.

SKILLS: managing people; negotiating skills; identifying technical issues and selecting the proper employee or vendor.  Management skills are more important than technical knowledge.

KNOWLEDGE OF: budgeting and cost control techniques; techniques for analysis of costs and efficiencies; Word™, Excel™, Access™ and other database software; vendor-supplied maintenance and inventory systems.  The Fleet Maintenance Manager is knowledgeable but is not necessarily an expert in the technical aspects of equipment.

ABILITY TO:  perform responsibilities with frequent interruptions and competing priorities. Identify people with potential for growth. Use the company’s Feedback, Development and Select tools to identify and develop members of the equipment maintenance team. Determine root causes of equipment flaws and correct or suggest corrective solutions. Exercise these abilities in the context of competing priorities.

PERFORMANCE REVIEWS

1. Frequent reviews during the initial learning period.
2. Scorecard system measures performance and incentive compensation.
3. Annual performance and compensation review.

COMPLEXITY AND DIFFICULTY:

               Complexity:

                              Variety of equipment;

                              Variety of operating conditions;

                              New technologies impact business and competitiveness.

               Difficulty:

                             Tight control of expenses is a key success factor.